Detailed feature specifications. Each spec defines UX flows, acceptance criteria, API requirements, and edge cases.
18
Needs Spec
4
Draft
0
Approved
📝 Needs Specification
dash-003 Action Required Widget
P0 dash-004 Real-Time Dashboard Updates
P1 tkt-005 Ticket Type Variants
P0 tkt-007 Bulk Actions
P1 tkt-008 Advanced Filter & Saved Views
P1 wh-003 Disposition Management
P0 ast-004 Redeployment & Relocation
P1 proc-003 Processing Queues
P0 rp-003 AI Support Chat
P2 int-002 ServiceNow ITSM
P1 int-005 Webhook/API Platform
P1 rep-001 Operational Reports
P1 rep-002 ESG / CO₂ Reporting
P2 rep-003 Invoicing & Settlement
P1 auto-001 Routing Rules Engine
P1 auto-002 Auto-Approval Policies
P1 ai-001 AI Support Agent
P2 ai-002 AI Decision Support
P2 📄 Draft Specifications
tkt-006 SLA Tracking & Breach Alerts
15 criteria notif-001 In-App Notifications
12 criteria notif-002 Email Digest Notifications
8 criteria notif-003 Escalation Chains
6 criteria